Home Cover Customers

Log in below, you just need your plan reference number as it appears on your welcome / renewal email. If you are having trouble, simply give us a call on 0345 3192 247. You are able to request a service and a repair visit amongst other actions on your account.

✓ Book a service

✓ Request a repair visit

✓ View your documents

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Get our app now to manage all your policies and get other exciting benefits

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New Boiler Customers

To discuss a new boiler, or an update to a current order — please call 0345 3192 247

StayWarm Customers

To request a service, or report a breakdown — please call 0345 3192 247


To manage your account online, please contact your relationship manager who will get you set up on our Installer specific app.